LAST REVISED: May 29, 2019
Revel Transit, Inc. (“Revel”, “Company”, “we”, or “our”) owns and operates a “Platform” that includes a website, located at www.gorevel.com and social media pages (collectively “Website”), an application, identified as Revel (“App”), that facilitates the reservation, rental, support and invoicing of short term electric Moped rentals (“Service”). Any individual (“User” or “you”) may access the Website and download the App. To use the Service, a User must be a “Member” in good standing as described in the Rental Agreement.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Use of the Platform is governed by the following legal documents:
Terms Applying to Members
Terms Applying to Users who are not Members
You should visit this page from time to time to review the then-current Legal Terms because they are legally binding on you. Your continued use of the Platform after we provide notice of any modification will mean that you have agreed to be bound by those Terms. Your use of the Platform will be subject to the Legal Terms in effect at the time of use.
In this document, terms that commence with a capital letter have the same definition as that which is provided in the ToU, Section 3.
This policy applies to information we collect or receive from third parties:
It does not apply to information collected by any third party, including through any application or content (including advertising) that may link to, or be accessible from, on, or through the Platform.
The Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, do not use the Platform, and do not provide or post any information about yourself on or through any part of the Platform, make any purchases through the Website, or use any of the interactive or public comment features of the Platform.
If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us as set forth in the “How to Contact Us” section.
Information Collected from Users
Users may elect to provide information to us, for example, when filling in a form or questionnaire on our Platform, entering a contest or promotion sponsored by us, or reporting a problem. In that case, we retain copies of the correspondence (including email addresses), and record the nature of the Communication and actions taken, so that we can respond adequately, and follow-up as needed.
Communications differ from “Contributions” (see below) in that they are intended to be kept confidential as between Revel and the User.
Information Collected from Membership Application
If a User submits an application for Membership, we collect the following information:
When a Member selects “Reserve Ride” within the App, we collect and record the booking information generated in connection with the booking. This “Booking Information” includes the time and date when the reservation was made and the location at which the Moped was reserved (includes phone location and Moped location).
Information Collected from or about a Member’s Use of a Moped
After a Member selects “Start Ride” within the App , we collect information about the use of the Moped, for a variety of reasons, including security of the rider(s), security of the Moped, information required by our insurance, fleet management, planning for support, and for monitoring the need for a battery swap. This information is collected both from the Moped itself and from the rider’s mobile phone. This “Ride Information” includes
Information Collected from Use of the App
When a User uses the App, we may also collect:
You may provide Contributions to be published or displayed (“posted”) on public areas of the Platform or our social media pages. Your Contributions are posted on our Platform, and transmitted to others at your own risk. Although you may be able to set certain privacy settings for such information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other Users of the Platform with whom you may choose to share your Contributions. Therefore, we cannot and do not guarantee that your Contributions will not be viewed by unauthorized persons.
Information we Collect through Automatic Data Collection Technologies
As a User navigates through, and interacts with, our Platform, we may use automatic data collection technologies to collect certain information about the User’s computer, tablet, mobile device, browsing actions, and patterns, including:
We may use these technologies to collect information about a User’s online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically may be connected to an identified person (i.e. a Member) or an identifier (e.g. a cookie, phone identifier).
The technologies we use for automatic data collection include:
These technologies help us to improve our Platform, and to deliver a better and more personalized service, including by enabling us to:
Some Content may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use technologies similar to those described above to collect information about Users use our Platform. The information they collect may be associated with other information, including information about Users’ activities over time and across different websites and other online services. They may use this information to provide each User with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see our “Choices” section.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How We Use Information about Users
We use information that we collect about Users or that we receive from Users or third parties:
How We Use Information About Members
In addition to the above, we use information that we collect about Members or that we receive from third parties about Members:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
To Whom We Disclose Information about Users
We may disclose information that we collect or receive from or about Users:
To Whom We Disclose Information About Members
In addition to the above, we may disclose information that we collect or receive from or about Members:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We strive to provide Users with choices regarding the personal information they provide to us. We have created mechanisms to provide Users with the following control over their information:
Disclosure of Your Information for Third-Party Advertising
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form). You can also always opt-out by sending us an email stating your request as set forth in the “How to Contact Us” section.
If we have sent you a promotional email, you may unsubscribe as indicated in the email. You mail also send us a return email asking to be omitted from future email distributions. This opt out does not apply to administrative communications that we make, such as to respond to an inquiry that a User makes with respect to our Service.
If you wish to take steps to opt-out of tracking by certain online advertisers, you can visit the opt-out pages of the Digital Advertising Alliance or the Network Advertising Initiative provided below.
Please note that some of these opt-outs may not be effective unless your browser is set to accept cookies. Furthermore, opting-out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a User from receiving interest-based ads on that specific browser or device, but the User may still receive interest-based ads on other devices. You must perform the opt-out on each browser or device you use. In addition, some advertisers do not participate in these programs. In this case, you may need to visit their own website.
Digital Advertising Alliance:
Network Advertising Initiative:
Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML 5. To delete or disable Flash Cookies, please visit:
Accessing and Correcting Your Member Information
Members can review and change their personal information by logging into the App and visiting their account profile page.
Members can also send us an email to the address provided in the “How to Contact Us” section to request access to, correct or delete any personal information that the Member has provided to us. We cannot delete a Member’s personal information except by also deleting the Member’s account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
We keep contact, payment and driver record information concerning a Member as long as the Member retains an account with Revel. If a Member requests the closure of the Member’s Account, we may retain that information in whole or in part because we have legal, auditing or account obligations or because it is in our archive system and cannot be separated from other information until the archive is updated.
We have implemented measures to secure personal information in our custody from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in interactive or public comment areas of the Platform. The information you share in public areas may be viewed by any User of the Platform.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect personal information, we cannot guarantee the security of personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.
If you reside outside the United States, and you choose to use the Platform, provide your information to us, or apply for Membership, your information will be transferred to, processed and maintained on servers or databases that may be located outside of the country or jurisdiction where you are located. The laws of such jurisdiction may not be as protective of your privacy and personal rights as the laws of the country where you reside.
We take reasonable steps to ensure that information about foreign Users is treated and protected similarly as if they were in the United States.
California requires operators of websites or similar services to make certain disclosures to Users who reside in California regarding their rights, specifically:
Shine the Light
Under California law, a business that has an established business relationship with an individual, and has, within the immediately preceding calendar year, disclosed specified information that is primarily used for personal, family or household purposes to third party for the third party’s direct marketing purposes, must disclose to its California Users, upon request, the identity of any such third party, along with the type of information disclosed. You can contact us to as provided in the “How to Contact Us” section. Please note that under California law, businesses are only required to respond to a User’s request once during any calendar year.
If you are a California resident under the age of 18 and you have provided information or content online, you may request that we remove content or information that you posted on the Website or stored on our servers by (a) submitting a request in writing to the address provided in the “How to Contact Us” section below, and (b) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed.
Complaints to California Department of Consumer Affairs
Under California Civil Code Section 1789.3, California Users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
Mailing Address: Revel Transit Inc., 12 Cypress Avenue, Brooklyn, NY 11237
Email Address: [email protected]