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Violation and Suspension Policy

Riding without a helmet

Wearing a helmet is mandatory while riding Revel. If you or your passenger operates a Revel without a helmet, you may be suspended or forced to take a mandatory training before continuing to use the platform. Multiple violations will lead to permanent removal from Revel.

Sharing your Revel account

If you allow anyone else to operate a moped using your account, you will be permanently suspended from the platform.

Riding with a minor (anyone under 18)

If you ride with a passenger who is under 18 years old, you will be temporarily suspended from the platform on the first offense and permanently suspended on the second.

Running red lights or stop signs

If you run a red light or stop sign while operating a moped you will be temporarily suspended from the platform on the first offense and permanently suspended on the second.

Riding on a sidewalk

If you ride on a sidewalk or other pedestrian path you will be permanently suspended from the platform.

Riding in a bike lane

If you ride in a bike lane you will be warned after the first offense, temporarily suspended on the second offense, and permanently suspended on the third offense.

Riding on a major bridge or in a tunnel

If you ride on a bridge or tunnel that is marked as off limits in the Revel app (most major bridges and all tunnels), you will be warned after the first offense, temporarily suspended on the second offense, and permanently suspended on the third offense.

Riding on a highway

If you ride on a highway or any road with a speed limit over 40 miles per hour, you will be permanently suspended from the platform.

Riding in a park or greenspace

If you ride in a park or other greenspace, you may be suspended or forced to take a mandatory training before continuing to use the platform. Multiple violations or major offenses will lead to permanent removal from Revel.

Wrong way down a one-way street

If you ride the wrong way down a one-way street, you may be suspended or forced to take a mandatory training before continuing to use the platform. Multiple violations or major offenses will lead to permanent removal from Revel.

Reckless driving

If you drive recklessly, you will be permanently suspended from the platform. This includes endangering pedestrians or other motorists, weaving in and out of traffic, speeding through red lights, racing, doing wheelies or donuts, riding with more than one passenger, or any other reckless or irresponsible behavior.

Failure to report an accident

If you’ve had an accident, do two things: 1) contact the police immediately and wait for them to fill out a police report, and 2) contact Revel customer service at 855-690-9180 within one (1) hour so that we can help cover any damages. If you are injured in the accident, just call Revel as soon as you reasonably and safely can. However, if you don’t report an accident when you’re able to, you’ll be permanently suspended from our platform.