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Revel and Safe Riding

Safety matters to us, and it should matter to you, too. Here are some things to remember to keep yourself and others on the streets safe.

safety-report

Wear Your Helmet

All riders are required to wear helmets regardless of local helmet laws – it’s the responsible thing to do, and it protects the precious cargo you’re carrying (your brain). Each Revel comes with 2 different-sized, US DOT-certified helmets. 

Our field technicians regularly visit each Revel, and during the visit they clean the helmets and refill the helmet case with disposable liners. 

NYC Safety Study

Want to learn more about Revel and safety? Transportation expert Sarah Kaufman studied our record in NYC and found that “both on its own and among other providers, Revel offers a safe mode of travel.” (Released in June 2020)

See the full study →

COVID-19 Study

During the height of COVID-19 in New York City, Revel provided thousands of essential workers and other New Yorkers with a socially-distant way to get around. To learn more, check out NYU Wagner’s report on transportation during the pandemic, which highlight’s Revel’s actions during this critical period for the city. (Released in July 2020)

See the full study →

Rules to Remember

Key Rules

✓ Follow the traffic laws of your city
✓ Always wear a helmet
We’re a motor vehicle – so no riding on sidewalks or in bike lanes
✓ No riding in or through parks
✓ No crossing bridges or riding on highways

Riding Requirements

✓ You must be 21 or older
✓ You must have a valid driver’s license
✓ You must provide a valid payment method

Parking Responsibly

✓ Turn off the throttle before you park
✓ Park with the back wheel perpendicular to the curb
✓ Make sure you’re legally parked (you are responsible for tickets incurred up to 24 hours)

Free Lessons

We offer free in-person lessons for riders of all levels, and recommend lessons especially for new riders. Each lesson is about 30 minutes and covers all the basics of riding, rules for your city and how to park. An approved Revel account is required to book a lesson. Book a lesson →

How-To Video

We encourage all our riders to take a lesson, but if you can’t get to a lesson, you can watch our in-depth ‘How to Video’ to help you get started.

Get in Touch

If you have any questions or concerns don’t hesitate to contact our customer support team at [email protected].

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Male and female riding two Revel electric mopeds